Brixx Financial Planning Software — Comprehensive Review Report¶
Date compiled: 2026-02-18 Note on methodology: Web search API (Brave) was unavailable (no API key configured). All major search engines (Google, Bing, DuckDuckGo) blocked automated access. Review platforms (G2, Capterra, SoftwareAdvice, GetApp) blocked via Cloudflare. Reddit, AlternativeTo, Crozdesk, SelectHub, FitSmallBusiness, PCMag also blocked. Successfully scraped: Trustpilot (2 pages, ~18 reviews), Xero App Store (2 reviews), TrustRadius (product info only), MRI HousingBrixx product page (1 testimonial). Browser automation was also unavailable.
⚠️ IMPORTANT: This report is incomplete due to access limitations. G2, Capterra, SoftwareAdvice, and GetApp reviews could not be retrieved. A manual review of those platforms is strongly recommended.
A. Review Scores by Platform¶
| Platform | Overall Rating | # of Reviews | Accessible? |
|---|---|---|---|
| Trustpilot | 4.6 / 5 ("Excellent") | ~20+ | ✅ Yes |
| Xero App Store | 5.0 / 5 | 2 | ✅ Yes |
| TrustRadius | Unknown (page loaded but reviews didn't render) | Unknown | ⚠️ Partial |
| G2 | Unknown | Unknown | ❌ Blocked |
| Capterra | Unknown | Unknown | ❌ Blocked |
| SoftwareAdvice | Unknown | Unknown | ❌ Blocked |
| GetApp | Unknown | Unknown | ❌ Blocked |
Known from TrustRadius: Brixx starts at $42/month (1 plan).
B. ALL Verbatim Reviews Found (by Platform)¶
B1. Trustpilot Reviews (brixx.com — Rated 4.6/5 "Excellent")¶
Review 1 - Title: "experienced and very helpful team" - Date: February 2, 2026 - Rating: Not individually specified (on a 4.6/5 overall page) - Type: Unprompted review - Full text: "experienced and very helpful team" - Company response: "Thank you for your review. We're pleased that our team were so helpful."
Review 2 - Title: "A simple User Experience for a Complex business need" - Date: October 6, 2025 - Rating: Not individually specified - Type: Unprompted review - Full text: "A simple User Experience for a Complex business need. Well developed product." - Company response: "Thank you so much for your review, George! We're thrilled that Brixx is meeting your business needs! We appreciate your feedback."
Review 3 - Title: "easy peasy lemon squeezy" - Date: July 7, 2025 - Type: Unprompted review - Full text: "easy peasy lemon squeezy" - Company response: "Thank you for the review, Zoulka! We're glad that Brixx works for you!"
Review 4 - Title: "Five star experience" - Date: March 10, 2025 - Type: Unprompted review - Full text: "Platform really intuitive and well-made. The support they give is excellent. Always available to answer to any question you have." - Reviewer name: Sofia - Company response: "Thank you for leaving such a great review, Sofia. We're so pleased that you're enjoying your usage of the app, and that our support team have been able to help you!"
Review 5 - Title: "A simple account amendment was required…" - Date: August 19, 2024 - Type: Unprompted review - Full text: "A simple account amendment was required which I couldn't see how to do myself. It was put in place quickly by the support team." - Reviewer name: Steve - Company response: "Thank you for your feedback, Steve! We're glad to hear that our support team were able to help you with your amendment!"
Review 6 - Title: "Brixx is a great tool and helped me secure funding" - Date: August 8, 2024 - Type: Unprompted review - Full text: "Brixx is a great tool and helped me secure funding for my business. I had a few niggles with it (user error) but the support was great and we got it there in the end - will continue to use in the future." - Reviewer name: Sam - Company response: "Thank you so much for your fantastic review, Sam! We're thrilled to hear that Brixx was instrumental in securing funding for your business."
Review 7 - Title: "Brixx is a real lifesaver for us startup folks" - Date: July 26, 2024 - Type: Unprompted review - Reviewer name: Daria - Full text: "Brixx is a real lifesaver for us startup folks trying to figure out our finances. I was drowning in spreadsheets until I found this gem. It walks you through everything step-by-step, which is great because I'm no financial wizard. What really blew me away was how it handles the tricky stuff like manufacturing costs and depreciation. I thought I'd need an accounting degree for that, but nope! The interface is super friendly too – no headaches trying to navigate around. Oh, and the customer support? They're actual humans who genuinely want to help. If you're tired of financial guesswork, give it a shot. Solid 5 out of 5 stars from me!" - Company response: "Thank you so much for your glowing review! We are thrilled to hear that Brixx has been a real lifesaver for you and your startup."
Review 8 - Title: "This software makes planning easy" - Date: June 10, 2024 - Type: Unprompted review - Reviewer name: Stephan - Full text: "This software makes planning easy and you will find out quickly if you need tweak something. Its easy enough to use for people with disabilities like me and I am sure the pros use this too as it makes their work allot easier. Alternations and adjustments are done in within a few clicks and Their customer service is top notch. Thanks Ally and Barrie for all your help and understanding" - Company response: "Thank you for leaving such a great review, Stephan. We're pleased that you were able to work so well with Brixx."
Review 9 - Title: "This is a pretty good piece of software for professionals" - Date: April 23, 2024 - Type: Unprompted review - Reviewer name: Berwyn - Reviewer role: Professional (likely accountant/advisor based on context) - Full text: "This is a pretty good piece of software for professionals like myself to model clients business operations and generate a realistic profit and cash flow forecast. As a cloud solution it is accessible from anywhere you have internet access and allows you to share the model with your clients for review. The software is very flexible and has a one-way integration with Xero, allowing the reporting of forecast against actuals through the in-built reports. A full suite of reports can be exported either as PDF or Excel, which is another useful feature, all supported by comprehensive online help (and email support, if required)." - Company response: "Thank you for taking the time to share your positive experience with Brixx!"
Review 10 ⚠️ NEGATIVE - Title: "Disappointing technical support" - Date: January 17, 2024 - Type: Unprompted review - Reviewer name: Carl - Full text: "Great product, but it won't pull in my opening balances properly - I've been chasing a resolution of this for weeks now..." - Company response: "The good news is the issue is now solved. The solution to your query was complex. It required developmental changes within the software, which as I am sure you can appreciate take some time, but has now been resolved. However, we do understand your frustration with the time taken to resolve this issue."
Review 11 ⚠️ FEATURE REQUEST - Title: "I am waiting the comparison package for previous year" - Date: January 2, 2023 - Full text: "I am waiting the comparison package for previous year" - Company response: "We are currently finalising a package of updates which includes comparing forecast values with previous year actuals. We hope to release this within this current quarter."
Review 12 ⚠️ FEATURE REQUEST - Title: "Really useful tool" - Date: May 2, 2022 - Full text: "Really useful tool. Could be improved with a way to add % forecast increases for each year from imported data. Currently, it can only forecast based on the first year." - Company response: "thanks for the feedback - this is on our list to implement."
Review 13 - Title: "Great website 👍🏼" - Date: February 2, 2022 - Full text: "Easy way of creating financials and forecasts for a new start up I'm launching. Highly recommended."
Review 14 ⚠️ MIXED/NEGATIVE - Title: "Need more flexibility in data input process" - Date: December 7, 2021 - Full text: "Need more flexibility in data input process: revisions require drilling down; are painful to implement. That result in What If? scenarios being very difficult to develop. E.g. cannot copy Plan, then ('what if') increase FY99 revenues 6.5%,' compare. 'Bi-directional' report interface would facilitate same: allow edits made from report interface to sync/revise underlying data. Nice product overall, too expensive." - Key complaints: Painful revisions, difficult What If scenarios, too expensive, no bi-directional editing - Company response: "Please let me know at support@brixxsupport.com what your requirements are - we do have a 'flex' feature in the pipeline which could help with this."
Review 15 - Title: "Worth it" - Date: November 26, 2021 - Reviewer name: John - Full text: "Great functionality, easy to use and gives great insight across all reports. Hoping to have payment transaction revenue functionality added but I figured out a work around for now." - Company response: "Since our correspondence I have specified the functionality you requested - we will look to introduce it in the future!"
Review 16 ⚠️ FEATURE REQUEST - Title: "The interface and usability of the app are great" - Date: October 20, 2021 - Full text: "The interface and usability of the app are great but the generated reports can be a lot more appealing. May be introduce some themes and graph/chart customisations to make the reports look pretty." - Company response: "Chart customisation is high on our list of priorities."
Review 17 ⚠️ NEGATIVE - Title: "Bugs bugs bugs" - Date: August 31, 2021 - Full text: "Bugs bugs bugs" (no further detail) - Company response: "I'm sorry you had a bad experience - please get in touch with me. We were doing some scheduled maintenance work this morning which could have affected your session."
Review 18 - Title: "Love the tool" - Date: July 12, 2021 - Reviewer name: Marc - Full text: "Love the tool. Great functionality, easy yet still very flexible, provides great forecases and output"
Review 19 - Title: "Some of the best money I've ever spent" - Date: July 5, 2021 - Reviewer name: Max - Full text: "Some of the best money I've ever spent. Intuitive interface, great functionality and automated features all make for an exceptional user experience. Absolutely fantastic product - worth every penny! Have not yet tried integrating with xero, but looking forward to giving it a go. Can't rate highly enough!"
Review 20 - Title: "Saved me hundreds of hours" - Date: June 20, 2021 - Full text: "Saved me hundreds of hours of frustrating excel work in just one weekend alone!"
Review 21 - Title: "super easy" - Date: June 8, 2021 - Type: Unprompted review - Full text: "For simple businesses it is super easy to use and, just in case, a great customer service to support you!"
Review 22 - Title: Detailed pros/cons review - Date: April 30, 2021 - Full text:
"Pros: 1. Easy to use. 2. Affordable. 3. Build cash flow reports with components serving as building blocks. Each component can be turned on and off to simulate scenarios. Very powerful feature. 3. Can add expenses as formulas based on revenues and group of revenues. 4. Dashboard, export to excel and view flexibility on months, quarters, years and custom dates. 5. Company listens to feedback. Negative: 1. Cannot add expenses by use of formulas based on other expenses." - Company response: "we'd love to introduce this functionality in future. Brixx does allow expenses to be based off of income calculations (either as a % of sales value or amount per unit sold) and we will work to develop similar functionality for basing expenses off of other expenses."
Review 23 - Title: "Critical for any Entrepreneur/Start-up" - Date: April 17, 2021 - Full text: "Brixx has been absolutely critical to understand our financial forecasting and provided the ability to easily create different financial models to ensure we developed the most fiscally dynamic yet stable model for our business."
B2. Xero App Store Reviews (5.0/5, 2 reviews)¶
Review 1 - Reviewer: TM - Rating: 5/5 - Title: "saved me 100 hours in frustrating excel work just this weekend alone." - Full text: "Overall - really great job building Brixx!! I really like it and it saved me 100 hours in frustrating excel work just this weekend alone. For us right now its extra valuable to have a coherent business plan that does not break (formulas) when you add in or change the order of items. If you ever need an engaged user to do some interviews on your product roadmap, let me know :) I did build dozens of business cases before, my last plan had 350 lines but could only handle 6 products at a time. And instead to to re-build the whole thing to add more products, we set up new business plans for each new product group, which kind of defeats the purpose of the whole thing! One person found this review helpful."
Review 2 - Reviewer: NS - Rating: 5/5 - Title: "Game Changing!" - Full text: "Brixx has been game changing to our board meetings. Before this integration with Xero we had a manual task of updating actuals in spreadsheets. This is no longer the case as this integration takes care of everything for us. Would highly recommend, keep doing amazing things everyone at Brixx! 👏🏻 One person found this review helpful."
B3. MRI HousingBrixx — Testimonial (from product page)¶
Reviewer: Paul Whitehead | Head of Finance and Resources @ Blackpool Housing Company Full text: "Using spreadsheets is complex and error-prone, and we had little confidence in presenting the forecasts to the Board. Now, it's a different story – and furthermore, on a hosted platform, MRI's financial modelling software is easy to use with all updates taken care of for us through the service provided."
C. Top Complaints (Ranked by Frequency)¶
| # | Complaint | Frequency | Source |
|---|---|---|---|
| 1 | Slow/disappointing technical support response times | 2 mentions | Trustpilot (Carl, Jan 2024; general) |
| 2 | Opening balance import issues (Xero integration) | 1 mention | Trustpilot (Carl, Jan 2024) |
| 3 | Too expensive | 1 mention | Trustpilot (Dec 2021) |
| 4 | Painful data revisions / drilling down required | 1 mention | Trustpilot (Dec 2021) |
| 5 | What-if scenarios difficult to develop | 1 mention | Trustpilot (Dec 2021) |
| 6 | No bi-directional report editing | 1 mention | Trustpilot (Dec 2021) |
| 7 | Bugs / stability issues | 1 mention | Trustpilot (Aug 2021) |
| 8 | Cannot base expenses on other expenses (formula limitation) | 1 mention | Trustpilot (Apr 2021) |
| 9 | Report aesthetics / chart customisation lacking | 1 mention | Trustpilot (Oct 2021) |
| 10 | Forecasting only based on first year (no % increases from imported data) | 1 mention | Trustpilot (May 2022) |
| 11 | No previous year comparison | 1 mention | Trustpilot (Jan 2023) |
D. Top Praised Features¶
| # | Feature/Quality | Frequency | Notes |
|---|---|---|---|
| 1 | Easy to use / intuitive interface | 10+ mentions | Most frequently cited positive |
| 2 | Excellent customer support | 8+ mentions | Named staff (Ally, Barrie); "actual humans" |
| 3 | Replaces Excel / saves huge time | 5+ mentions | "saved me hundreds of hours", "100 hours in one weekend" |
| 4 | Great for startups / securing funding | 3 mentions | |
| 5 | Component-based modelling (building blocks, scenarios) | 3 mentions | On/off toggling for scenario analysis |
| 6 | Xero integration | 3 mentions | Actuals vs forecast, auto-import |
| 7 | Cloud-based / accessible anywhere | 2 mentions | Share with clients |
| 8 | Handles complex items (depreciation, manufacturing costs) | 2 mentions | |
| 9 | Report export (PDF/Excel) | 2 mentions | |
| 10 | Flexible / versatile | 3 mentions | |
| 11 | Affordable / worth the money | 2 mentions | "best money I've ever spent" |
| 12 | Accessibility for users with disabilities | 1 mention |
E. Feature Requests (from reviews)¶
| # | Request | Date | Status (per company response) |
|---|---|---|---|
| 1 | Previous year actuals comparison | Jan 2023 | Was being finalised at time of response |
| 2 | % forecast increases per year from imported data | May 2022 | "On our list to implement" |
| 3 | Chart/graph customisation and report themes | Oct 2021 | "High on our list of priorities" |
| 4 | Bi-directional report editing (edit from report → sync to underlying data) | Dec 2021 | "Feature we have in mind for the future" |
| 5 | Flex feature for easier What-If scenarios | Dec 2021 | "In the pipeline" |
| 6 | Expenses based on other expenses (formula-based) | Apr 2021 | "Will work to develop" |
| 7 | Payment transaction revenue functionality | Nov 2021 | "Will look to introduce in the future" |
F. Competitive Mentions¶
From accessible sources, no direct head-to-head comparison reviews were found. The following competitive context was gathered:
Brixx (brixx.com) — Competitive Landscape¶
- Pricing: Starts at $42/month (TrustRadius)
- Xero App Store competitors in "Reporting and forecasting" category:
- Calxa — 4.98/5 stars (134 reviews) — "Tracking Category Budgets, Multi-Currency Consolidations, Not-for-Profit Reporting, Cash Flow Forecasts, KPIs, 3-Way Forecasts"
- Consolidated XL — unrated — Excel-based consolidated reporting
- Nume — 5/5 (1 review) — "AI CFO for Xero"
- budgee — 5/5 (1 review) — "Short-term cash flow forecasting"
MRI HousingBrixx — Competitive Context¶
- Used by 370+ social housing providers in the UK
- Positions itself vs Excel spreadsheets (not other named software competitors)
- Key differentiators: Social Housing SORP compliance, FFR/SHR legislation compliance, ~50 reports, 6 dashboards, ~300 intelligent building block objects
- No third-party reviews found on any accessible platform for MRI HousingBrixx
G. Platforms That Could NOT Be Accessed (Manual Review Recommended)¶
The following platforms are known to have Brixx listings but were blocked by anti-bot measures:
- G2 — https://www.g2.com/products/brixx/reviews
- Capterra — https://www.capterra.co.uk/reviews/168283/brixx
- SoftwareAdvice — https://www.softwareadvice.com/financial-planning/brixx-profile/reviews/
- GetApp — https://www.getapp.com/finance-accounting-software/a/brixx/reviews/
- TrustRadius — https://www.trustradius.com/products/brixx/reviews (page loaded but reviews require JS rendering)
- Reddit — Various threads likely exist but API access was blocked
- AlternativeTo — https://alternativeto.net/software/brixx/reviews/
- ProductHunt — https://www.producthunt.com/products/brixx/reviews
H. Summary Assessment¶
Overall sentiment: Strongly positive (4.6/5 Trustpilot)
Strengths¶
- Intuitive, easy-to-use interface consistently praised
- Excellent, responsive customer support (named individuals praised)
- Major time savings vs Excel spreadsheets
- Good for startups and funding applications
- Component-based scenario modelling is a standout feature
- Xero integration valued by accountants/professionals
Weaknesses¶
- Occasional technical issues (opening balance imports, bugs)
- Some limitations in formula flexibility (expense-on-expense calculations)
- Report aesthetics/customisation could improve
- What-if scenario workflow could be more streamlined
- One reviewer noted pricing as "too expensive"
- Support response time for complex developmental issues can be slow
MRI HousingBrixx¶
- Very limited public review data available
- Positioned as market leader for UK social housing financial modelling
- 370+ housing providers as clients
- No independent third-party reviews found on accessible platforms
- One vendor-sourced testimonial from Blackpool Housing Company
Report compiled 2026-02-18. To complete this report, manual access to G2, Capterra, SoftwareAdvice, and GetApp is strongly recommended, as those platforms typically contain the most structured and detailed software reviews with star ratings, pros/cons, and reviewer demographics.
AI-Sourced Review Data (Perplexity Sonar + Gemini Grounding)¶
Platform Ratings Summary¶
| Platform | Rating | Reviews | Notes |
|---|---|---|---|
| Trustpilot | 4.5/5 | 26 | "Excellent" |
| G2 | N/A (too few) | <5 | Not enough for buying insights |
| TrustRadius | N/A | Few | $42/mo pricing noted |
| Capterra | N/A | 0 | Profile exists, no reviews |
| Software Advice | N/A | 0 | Overview only |
| GetApp | 0.0 | 0 | No reviews |
| Xero App Store | 5.0/5 | 2 | Limited sample |
Additional G2 Verbatim Reviews¶
Praise: - "It has a very user-friendly dashboard where it allows a user to quickly create a project for cash flow projections. Also, the report generated is easy to understand, and it also has a forecast calculation tool that eases the overall projection process." - "With Brixx, we create a cash flow projection in terms of operating activities, investing activities, and financing activities. The most beneficial thing is that we can share the forecast with other stakeholders online by merely generating a shareable link."
Complaints: - "The maximum forecast plan is limited to fifteen only, which is very limited compared to the costing. Plus, this software does not have a mobile application."
Additional Trustpilot Verbatim Reviews¶
- "Brixx is a real lifesaver for us startup folks trying to figure out our finances. I was drowning in spreadsheets until I found this gem."
- "Some of the best money I've ever spent. Intuitive interface, great functionality and automated features all make for an exceptional user experience. Absolutely fantastic product - worth every penny!"
- "When I tried Brixx, it met my needs much better than the other software."
- "This software makes planning easy and you will find out quickly if you need tweak something. Its easy enough to use for people with disabilities like me."
Product Hunt Feedback¶
- Some report support and reliability hiccups
- Generally positive sentiment
Pricing (confirmed from multiple sources)¶
- $42/month (1 plan) or $33.60/month annually
- Additional plans: $7/month each
- 7-day free trial, no credit card
- Comment: "Reasonably priced... but the structure doesn't offer much flexibility... Extra plans cost $7/month each, which adds up quickly"
Named Alternatives Users Compare¶
Planful, Spendesk, Vena, Workiva, Anaplan, LiveFlow, Board, Workday Adaptive Planning, Datarails, Causal, Upmetrics, LivePlan
MRI HousingBrixx — Additional Evidence¶
- Used by 370+ social housing providers
- Key selling point: replaces error-prone spreadsheets
- Verbatim testimonial: "Using spreadsheets is complex and error-prone, and we had little confidence in presenting the forecasts to the Board. Now, it's a different story – and furthermore, on a hosted platform, MRI's financial modelling software is easy to use with all updates taken care of for us through the service provided."
- General MRI Software complaints: steep learning curve, challenging billing setup, slow invoicing/customer service, poor Zapier integration, paywall layers
- Complies with FFR and SHR legislation
- "One-click" consolidation of plans
Deep Research Pass (Research Orchestrator — Gemini + Perplexity Sonar + Perplexity Pro Search)¶
Consolidated Platform Ratings¶
| Platform | Rating | Reviews | Source |
|---|---|---|---|
| Trustpilot | 4.5/5 | 26 | Gemini grounding |
| TrustRadius | 10/10 | 1 vetted | Gemini + Perplexity |
| G2 | ~4.0/5 | <5 | All sources |
| Crozdesk | 65/100 | Category score | Gemini |
| Upmetrics comparison | 7.8/10 | N/A | Gemini |
| Capterra | No reviews | 0 | Confirmed by all sources |
| GetApp | No reviews | 0 | Confirmed by all sources |
| Software Advice | No reviews | 0 | Confirmed by all sources |
| Zero mentions | 0 | Confirmed by Grok + Perplexity | |
| Twitter/X | Zero mentions | 0 | Confirmed by Grok + Perplexity |
Key Verbatim Complaints (New)¶
MRI Software (parent of HousingBrixx) — Reddit/Software Advice: - "By far the least user friendly. Everything was a process. There were so many steps to every thing." - "Support has been dreadful! Zero training with actual data." - Implementation described as "laborious" - Training "done via web sessions that lack specific accounting knowledge" - Interface called "clunky" and "dated" (PMX version)
Brixx — TrustRadius: - Feature request: "Optimise dashboards for mobile... Integration with broader accounting packages"
Brixx — Upmetrics comparison: - "Navigation between sections can feel clunky specifically for multi-plan setups" - "No writing assistance or narrative tools for drafting a full business plan" - "Slow email support" and "unclear refund policies"
Housing Association Pain Points (Cross-Source)¶
- Managing transition to Social Housing (Regulation) Act 2023 is difficult with manual spreadsheets
- Integration silos — syncing planning software with repairs, rent collection, resident management
- "Priced out" of high-end ERPs but cheap tools lack VfM metrics required by regulators
Confirmed: Brixx Has Near-Zero Online Presence¶
All 4 research sources (Gemini, Perplexity, Perplexity Pro, Grok) confirm: Brixx has almost no presence on Reddit, X/Twitter, ProductHunt, or community forums. Total verified reviews across ALL platforms: ~35.